Policies

Privacy

C & R Designs LLC only uses information provided within the transaction to fulfill your order. This includes your name and shipping address.

Cancellations

Cancellations will be considered, but in order to provide quick turnaround times, orders are sent into production very quickly. If an order is already in production at the time of the request, a cancellation will not be granted.

Returns and Refunds

If you aren't satisfied with your artwork for any reason returns are accepted. Please contact us within 14 days of delivery and ship the items back within 30 days of sale/receipt. Once the items are received by us a full refund will be issued. 

Buyers are responsible for return shipping costs. It is strongly encouraged that the buyer ships the item back using a method that includes a tracking number.

Damages

It doesn't happen often, but damage while artwork is in-transit can occur.  If this happens, please take photos of the damage upon arrival and contact me within 7 days and I'll send a replacement free of charge.

Items are shipped via:

USPS 
Fed Ex Ground 
UPS Ground 

Small and medium sized prints (up to 11x14) are professionally packaged in rigid mailers to ensure safe delivery.

Large photos (16x20 and up) will be shipped in a tube or protective

Copyright notice: